24/7 Technical Service & Help Desk
Need technical assistance, remote diagnostics, on-site technician dispatch, or event operator support? Contact our engineering team at Villangudi, Madurai.
Instant phone assistance for event managers, RaaS subscribers & deployment leads.
+91 87543 24881 Mon - Sat: 9:00 AM - 6:00 PM ISTSend detailed logs, error screenshots, or custom software customization requests.
support@maskrobotics.in Guaranteed Response in 2 HoursMain hardware assembly, calibration & maintenance workshop.
Villangudi, Main Road Madurai, Tamil Nadu 625018Over-The-Air software updates & LiDAR map re-calibration for active fleets.
Request Remote Session 24/7 Monitoring ActiveSelect a service category to get specialized assistance from our Madurai engineering team.
Request on-site technician deployment, battery swap packs, or venue setup guidance for weddings and corporate keynotes.
Schedule preventive servicing, actuator calibration, limb joint tuning, or replacement battery modules.
Update voice synthesis scripts, multi-lingual dialogue (Tamil, Hindi, English, Malayalam), or custom branding OLED displays.
Manage monthly Robot as a Service subscriptions for dining, hospital, and retail deployment accounts.
Order authentic OEM spare parts, replacement LiDAR sensors, charger docks, or file warranty claims.
Consult with lead roboticists for bespoke outer body casings, Iron Man edition modifications, or specialized payloads.
Direct Helpdesk
Fill in the technical details below. Our Madurai service desk will review your submission and contact you within 2 hours.
Self-Service Knowledgebase
For active event rental bookings across Tamil Nadu (Madurai, Villangudi, Chennai, Coimbatore) and Kerala (Kochi, Ernakulam), dedicated technical operators are dispatched with the fleet and remain on-site throughout the event duration for instant troubleshooting.
Software and multi-lingual voice script updates can be updated remotely via Over-The-Air (OTA) cloud patches or uploaded directly on-site by our technicians using local USB diagnostics prior to event startup.
All purchased robots (Leo Humanoid, Unitree R1, Go2 Robot Dog, Jennifer Photobooth, Aurora Dining) come with a 1-Year Comprehensive Warranty covering joint actuators, onboard microcontrollers, sensors, and structural frame components.
Call our direct hotline at +91 87543 24881 or email support@maskrobotics.in with high priority. Event emergency tickets are routed directly to on-call senior roboticists.
Mask Robotics is one of India's leading robot manufacturing companies specializing in humanoid robot engineering, ai robots, autonomous mobile robots, robotics automation, and custom robot technology. Whether you want to buy robot models or look for robot rental in India (including unitree robot dog rental, bipedal humanoid rental, and interactive event robots), we provide turnkey robotics for events, keynotes, hospitality, home robot applications, and robotics for kids & STEM education. Search for top-rated robotics companies near me in Tamil Nadu, Kerala, Delhi, Bangalore, Mumbai, and PAN India.